Research

Concierge Services of Augusta Provides Answers and Solutions

“Our son’s complicated illness has had an optimal outcome thanks to CSOA’s Consultants. They provided information and research to help us understand his illness, enabling us to make informed healthcare decisions. The location of medical experts and specialized treatment centers saved us time (that we didn’t have) to ensure his treatment was received in a timely manner. We continue to utilize CSOA’s Consultants to provide answers and solutions to our son’s healthcare needs.”
~M. Hanson, TN

“As a long-distance caregiver, I didn’t know how to ensure that my dad would be taking care of. I called Concierge Services of Augusta and immediately felt like a huge weight had been lifted from my shoulders. CSOA Registered Nurse Consultants helped me find answers to my dad’s need for in-home care. They immediately assessed of my dad’s needs and implemented in-home care in less than 48 hours. CSOA continues to over-see my dad’s health and in-home care- scheduling appointments, escorting him to medical visits and out-patient procedures, as well as providing supervision of the caregivers in his home. The Nurses also call me regularly to ensure I know that dad is alright and being seen after. Thank you CSOA for the peace of mind, knowing dad is taken care of is priceless!”
~H. Pugh, WA

“My grandpa’s health continued to worsen for which the doctor prescribed more and more medication. I called CSOA’s Patient Navigator looking for an answer, a solution! After reviewing the medical record, the Nurse Navigator pinpointed the exact cause of grandpa’s declining health. She immediately contacted his physician to discuss the diagnosis and medications. Grandpa is doing much better! Thank you CSOA!”
~B Crawford, LA

“Concierge Services’ Consultants are the epitome of Patient Navigators. My wife and I live in MI, but my mom lives in GA. We knew it was time for mom to move into an Assisted Living Facility. Lori and her team helped us understand our options (Nursing Home vs. Assisted Living), scheduled tours of various facilities, and complete the application process to make the move happen. Thank you Lori!”
~P Bowen, MI