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Concierge Services of Augusta Assists in Finding Help
“Concierge Services’ Consultants are the epitome of Patient Navigators. My wife and I live in MI, but my mom lives in GA. We knew it was time for mom to move into an Assisted Living Facility. Lori and her team helped us understand our options (Nursing Home vs. Assisted Living), scheduled tours of various facilities, and complete the application process to make the move happen. Thank you Lori!
~P Bowen, MI
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“As a long-distance caregiver, I didn’t know how to ensure that my dad would be taking care of. I called Concierge Services of Augusta and immediately felt like a huge weight had been lifted from my shoulders. CSOA Registered Nurse Consultants helped me find answers to my dad’s need for in-home care. They immediately assessed of my dad’s needs and implemented in-home care in less than 48 hours. CSOA continues to over-see my dad’s health and in-home care- scheduling appointments, escorting him to medical visits and out-patient procedures, as well as providing supervision of the caregivers in his home. The Nurses also call me regularly to ensure I know that dad is alright and being seen after. Thank you CSOA for the peace of mind, knowing dad is taken care of is priceless!” ~ H Pugh, WA
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My name is Ruthann, and I am 89 years old. I worked all my life, never married or had a family. I was very close with my sister Sarah, particularly after her husband died. After Sarah died, I felt so alone. I had help coming in, but I couldn’t really keep up with my home. CSOA Geriatric Care Management helped me with everything from finding an elder law attorney to create a trust to putting my estate in order, as well as helping me move when I down-sized. Since moving to the nursing home, CSOA Geriatric Care Management has continued to be involved in my care and my life. Lori, my Care Manager, was there with me in the emergency room after I fell. She even planned a birthday party for me. I feel like she is my family now, like the daughter I never had. I am so grateful to CSOA GCM for being a part of my life. ~ Ruth C., GA
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Last year, while struggling to find resources for my husband as his Parkinson’s worsened, I became ill myself. Although his doctors were very knowledgeable about his disease, they were not able to ease our fears of what we would be facing, where to turn for help, or where to find the outside support/resources we were so desperately seeking.
My daughter, found CSOA Geriatric Care Management where we met our Care Manager, Lori Greenhill, who became a top-notch advocate for my husband and me. Lori had a host of community resources available and opened the doors we could not, providing emotional support and practical, invaluable knowledge of what we would be facing in the future. What started out as a very bumpy process, Lori turned into a smooth transition as we faced many hospitalizations, as well as complicated medication needs. Lori and her associates at CSOA GCM supplied us with specialized in-home care-givers and medical equipment, enabling my husband to stay at home.
Going beyond the call of duty, Lori helped me manage to get my husband up to North Carolina for our daughter’s wedding. As my husband’s condition deteriorated and he needed residential care, Lori found us a uniquely wonderful nursing home and guided us through the transition. Throughout this entire journey, Lori has been with us advocating, sorting out communications, and ensuring the best care was received.
Thank you CSOA Geriatric Care Management. Without your staff and Lori by our side, I am not sure we would have survived.
~ Eileen H., GA
Join the CSOA Family Network to receive a 20% discount on all services.
(706) 829-2032
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